Privacy Policy

This document (“Privacy Policy”) explains the privacy rules applicable to all information collected or submitted when you access, install, or use Dawurobo Services. By visiting our websites, by submitting your personal data to us, and by accessing, installing and/or using the Services, you confirm that you have read this Privacy Policy and agree to be bound by this Privacy Policy. If you disagree with the rules of this Privacy Policy, please do not use our Services.

1. GENERAL

Regarding the Services The Dawurobo Enterprise, Adenta Accra, Ghana (“Dawurobo”, “we”, “us” or “our”) is the controller within the meaning of the General Data Protection Regulation (“GDPR”).

Dawurobo Enterprise
Adenta- Accra
Telephone: 0543-964-352
Email: support@dawurobo.com

This privacy policy shall inform you on how we collect, process and use (“Use”) your Personal Data in connection with the Services.

2. DATA WE COLLECT, PROCESS AND USE

(a) Regarding the Website: if you visit the Website your browser automatically transfers certain data so that it can access the Website, in particular: the IP address, the date and time of the request, the browser type, the operating system, the language and version of the browser software. Such data is processed, in particular, as without such data the Website cannot be accessed.

(b) On the one hand, your data is collected when you provide it to us. This may be data that you enter into a contact form, for example. This data is used to contact you via the given information. The use of our website is usually possible without providing personal data. As far as personal data (e.g. name or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent. If you would like to receive the content offered on the website, we need an e-mail address from you. Further data will not be collected. We use these data exclusively for sending the requested information and do not pass them on to third parties.

(c) If you provide to us information on the Website via a request form contained on the Website or on another way then we will process your data in order to answer your respective (information) requests.

(d) We might disclose your Personal Data where such disclosure is required by law (for example, upon request of a court or of law enforcement authorities).

3. USE OF ANALYZING, ADVERTISING AND OTHER TOOLS

(a) We also analyze data of usage to better understand user preferences through user actions.

The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected.

4. TECHNICAL IMPLEMENTATION OF THE SERVICES BY SUBCONTRACTORS

We partly use service providers who process Personal Data on behalf of us to operate the technical platform for the Services. These service providers process the data exclusively according to our instructions (order processing). The legal basis for the data processing described in this section 4 is Art. 6 (1) sentence 1 lit. b GDPR (performance of contract and pre-contractual measures) and Art. 28 GDPR (order processing).

5. DURATION OF STORAGE OF PERSONAL DATA

Unless no shorter storage period is indicated in this privacy policy, we, in general, store Personal Data as long (i) as required for the provision of the Services to you, and/or (ii) as it is necessary with regard to the contractual relationship with you, thereafter only if and to the extent that we are obliged to do so by mandatory statutory retention obligations. If we no longer require the respective Personal Data for the purposes described above, such Personal Data will only be stored during the respective legal retention period and not processed for other purposes.

6. YOUR RIGHTS

You have the following rights regarding your personal data:

(a) Right to information. You have the right to request information about your personal data processed by us in accordance with Art. 15 GDPR.

(b) Right to rectification. The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR.

(c) Right to have data erased. You have the right to have your personal data erased in according with Art. 17 GDPR. According to this provision, your right to have your data erased may be excluded due to a conflicting interest.

(d) Right to restriction. You have the right to have the processing of personal data concerning you limited in accordance with Art. 18 GDPR.

(e) Right to withdraw the given consent You have the right to withdraw your given consent to the processing of your personal data at any time according to Art. 7 para. 3 GDPR.

(f) Right to data portability. The right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible in accordance with Art. 20 GDPR.

(g) Right to complain to a data protection regulatory authority. The right to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of work or usual residence.

(h) Right to object. Right of objection If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is for reasons resulting from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation.

7. CONTACT; DATA PROTECTION OFFICER

You can contact us, for example, via the address indicated above in section 1., via dpo@dawurobo.com and/or by using the contact info contained in the App or on the Website.

For all questions regarding data protection at Dawurobo (including the assertion of your rights further describe above under section 6.), you can also contact Dawurobo’s Data Protection Officer directly. The contact details of the data protection officer are:

Data Protection Officer
Dawurobo Enterprise
Adenta - Accra, Ghana
Email: dpo@dawurobo.com

8. KEEPING YOUR PERSONAL DATA SECURE

We place great importance on the security of all Personal Data associated with the use of our Services. We have security measures in place to attempt to protect against the loss, misuse and alteration of Personal Data under our control. Our security and privacy policies are periodically reviewed and enhanced as we consider it appropriate and only authorised personnel have access to Personal Data. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

We have taken additional extensive security precautions relating to our Services and their use. However, you should bear in mind that in spite of such security measures, submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our Services whilst it is in transit over the internet.